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Payment
Some tours may require conservation, dock, or archaeological site fees, which are not always included in the base price. These fees will be clearly communicated before your tour.
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We generally recommend bringing:
Comfortable clothing and shoes
- ID
Swimwear and towel (for water activities)
Biodegradable sunscreen
Cash for souvenirs, photos, or additional services
Reservation
Most tours include round-trip transportation from designated meeting points or hotels. Pick-up details are confirmed after booking and may vary depending on location and tour type.
Once your booking is confirmed, one of our travel experts will reach out to gather your pickup details and provide your scheduled pickup time.
Once your payment is completed, you will receive a booking confirmation by email or WhatsApp, including your tour details, pick-up time, and important information.
We accept:
Credit and debit cards
Secure online payments
Cash payments (for selected tours and conditions)
Some payment methods may include a processing fee.
Yes, most tours can be rescheduled with at least 24 hours’ notice, subject to availability. Same-day changes are not guaranteed.
Cancellation policies vary by tour and operator.
In general:
Cancellations made less than 24 hours before the tour are non-refundable.
No-shows are considered non-refundable.
Weather
If a tour cannot operate due to weather conditions or circumstances beyond our control, we will offer:
A reschedule for another available date, or
A refund, according to the operator’s policy.