Who we are
Suggested text: Our website address is: https://cancunbook.com.
Comments
Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
Suggested text: If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.
PRIVACY POLICY
This Privacy Policy sets out how Cancunbook uses and protects the information you provide when using our website.
At Cancunbook, we value and respect the privacy of our users. We are committed to protecting the personal information you provide to us through our website and to adhering to the highest data security standards.
By using our website, you are providing us with your personal information and agree to its collection and processing in accordance with this Privacy Policy. This policy may be updated at any time, so we recommend that you review it periodically to ensure you agree with any changes.
INFORMATION WE COLLECT
At Cancunbook, we collect personal information such as your name, email address, demographic information, and, in some cases, billing and shipping information. This information is used to provide you with the best possible service, improve our products and services, and maintain user records.
USE OF COLLECTED INFORMATION
We use the information we collect to provide you with the best possible service, improve our products and services, and maintain a user registry. We may also periodically send you emails with special offers and other promotional information that we believe may be relevant or beneficial to you. You can unsubscribe at any time.
COMMITMENT TO SECURITY
At Cancunbook, we are committed to protecting your personal information. We use advanced systems and continuously update our security measures to ensure there is no unauthorized access.
Our website uses information to provide the best possible service: maintain a user registry, process orders (when applicable), and improve our products and services. Emails with special offers, new products, and other information we deem relevant may be sent through the site.
These emails will be sent to the address you provide, and you can unsubscribe at any time. We are highly committed to keeping your information secure and constantly update our systems to prevent unauthorized access.
YOUR RIGHTS REGARDING YOUR DATA
- Request access to your personal data.
- Request the rectification of your personal data.
- Request the cancellation of your personal data up to 24 hours before your reservation.
- Request the limitation of the use and disclosure of your personal data.
- Object to the processing of your personal data.
- Request the portability of your personal data.
- Revoke your consent for the processing of your personal data.
The exercise of these rights is personal; the interested party must request it from the Data Protection Officer (Information Protection Department). To exercise any of the above rights, download and complete the corresponding form and send it, along with a copy of your identification, to:
Data Protection Officer’s email: contacto@cancunbook.com
Telephone: +52 (998) 2021302
Hours: Monday to Friday, 9:00 a.m. to 6:00 p.m.
We will process your request promptly, within a maximum of 10 business days. We recommend keeping your information up to date so we can provide you with more personalized service.
COOKIES
A cookie is a file sent to your computer to request permission to be stored there. By accepting this file, a cookie is created that is used to obtain information about web traffic and facilitate future visits to a frequently visited website. Cookies allow websites to recognize you individually and provide a personalized service.
Our site uses cookies to identify the pages you visit and how often. This information is used solely for statistical analysis and is then permanently deleted. You can delete cookies from your computer at any time. Cookies help provide a better service; they do not give us access to your computer or personal information unless you provide it directly. You can accept or decline cookies; most browsers automatically accept them because they help provide a better web service. You can also modify your browser settings to decline them. If you decline them, some services may not be available.
THIRD-PARTY LINKS
Our site may contain links to other sites that may be of interest to you. However, once you leave our site, we have no control over the terms or privacy policies of any data you provide on other sites. Therefore, we are not responsible for their terms or privacy policies or the protection of your data on those third-party sites. We recommend that you review the privacy policies of those sites before providing any information.